Multi-level workplace intervention to improve cardiovascular outcomes in contact centre call agents: Study protocol
ISPAH ePoster Library. Gavin D. 10/15/18; 225474; 468
David Gavin
David Gavin
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Abstract
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Abstract Introduction:<\b>
Highly active adults have lower rates of adverse health outcomes, including all-cause mortality, coronary heart disease, diabetes and stroke. In addition to meeting the physical activity guidelines, reducing total and prolonged periods of sedentary behaviour appear important for health. Contact centres are a key setting to target these behaviours, as call agents predominantly sit at work and have low autonomy over working practices. This study aims to evaluate the effect of a participant-informed workplace physical activity and sedentary behaviour intervention on cardiovascular risk parameters at 9-months post-baseline, in highly sedentary call agents.Methods/Design: A two-arm 9-month pilot cluster randomised controlled trial will be implemented in one contact centre in the North West of England. Treatment arms include a multi-level workplace intervention group and a control group. Assessments will occur at three-time points, being baseline, and 3 and 9 months after the intervention starts. The intervention group will receive support and resources to move more and sit less across a 9-month intervention period. The 9-month intervention period includes an intensive (months 0-3) and maintenance phase (months 4-9). Assessments will include flow mediated dilation, intima media thickness and blood pressure variability.Discussion: This study will be the first to explore the short- and medium-term effects of a move more, sit less intervention on cardiovascular outcomes in contact centre call agents. Strengths include the objective measurement of traditional and novel cardiovascular risk markers and activity outcomes. Findings will inform health and well-being policy and practice in contact centres.
Abstract Introduction:<\b>
Highly active adults have lower rates of adverse health outcomes, including all-cause mortality, coronary heart disease, diabetes and stroke. In addition to meeting the physical activity guidelines, reducing total and prolonged periods of sedentary behaviour appear important for health. Contact centres are a key setting to target these behaviours, as call agents predominantly sit at work and have low autonomy over working practices. This study aims to evaluate the effect of a participant-informed workplace physical activity and sedentary behaviour intervention on cardiovascular risk parameters at 9-months post-baseline, in highly sedentary call agents.Methods/Design: A two-arm 9-month pilot cluster randomised controlled trial will be implemented in one contact centre in the North West of England. Treatment arms include a multi-level workplace intervention group and a control group. Assessments will occur at three-time points, being baseline, and 3 and 9 months after the intervention starts. The intervention group will receive support and resources to move more and sit less across a 9-month intervention period. The 9-month intervention period includes an intensive (months 0-3) and maintenance phase (months 4-9). Assessments will include flow mediated dilation, intima media thickness and blood pressure variability.Discussion: This study will be the first to explore the short- and medium-term effects of a move more, sit less intervention on cardiovascular outcomes in contact centre call agents. Strengths include the objective measurement of traditional and novel cardiovascular risk markers and activity outcomes. Findings will inform health and well-being policy and practice in contact centres.
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